while old-style data-rich companies use the data to send you junk mail, new-style ones use it to provide superior service. this is why we hate our banks and phone companies: what have they done for us lately?
Tag: business
Seasoned Incompetents
Seasoned Incompetents are excellent at what they do: they look great on paper, know how to talk the talk, and definitely know how to avoid the walk.
and they thrive in large organizations.
Against MBAs
At the same as a number of engineering friends of mine are leaving Google — most common complaint: too big and bureaucratic — MBAs have declared it to be their employer of choice. MBA hiring may be a negative indicator for future performance.
it scares me that all these useless MBA want to come work here
Etsy Virtual World
he’s thinking about a persistent crafters’ world built out in a Flash interface similar to the rest of the Etsy site, but complete with virtual currency, that would function as an online bazaar shoppers could roam around in. It would come complete with game-like elements to keep people engaged, and the virtual currency would be good for spending on real physical goods.
what i imagine when someone says clicks and mortar
Greenwashing
Given our society’s microscopic attention span, and the apparent need of the media to deflate trends they’ve helped pump up, coverage of green business would seem likely headed for a fall. And that might indeed happen, for any number of reasons. From the public’s perspective, this would make it seem like the greening of business was yet another cynical fad that’s now faded into the woodwork. Such perceptions aside, the topic isn’t going away any time soon. Here, in no particular order, are 10 reasons why I think the greening of business will be an enduring issue for years to come, regardless of the media’s attention span.
The real leaders will have focused their sights on being restorative — for example, not being merely CO2 neutral, but being CO2 negative, taking more CO2 out of the atmosphere than they put in.
Layoffs at IBM, Novell
IBM is laying off half of its massive Global Services group. The RIF starts with 1300, and is expected to hit as many as 150K employees.
having worked in consulting, good riddance. a world without dim-witted consultants is a better one.
Org Chart Wiki
would be a good idea if it weren’t implemented so poorly. over time this gives investors insight into the source of inefficiencies (too many management layers)
broker society

the parallels are astonishing
Edge finance
Indeed much more important in my view is the heretofore missed opportunity to pass on a truly tailored, friendly and understandable customer experience notwithstanding the fact that the technology (and business models) to do so already exist.
Change the Game
If I were Ford Motor, I’d lobby as hard as possible for the strictest emissions regime in the world. If you’re losing the game, change the rules. Start over. Be the only major car company to produce 100% ev or hybrid cars.