He may not have gotten the real sense of trying to get somewhere on a tight timeline, waiting for slow elevators, or encountering broken elevators. I think he still got some good insights and learned a few new things. For instance, auto-gates, the emergency exits that double as a wheelchair entrances, only accept reduced-fare MetroCards. This was brand new information for him. The card reader was not working where we met at Times Square, and April pointed out that she wants to pay the full fare like everyone else. He also noticed that the signage to elevators also needs work and that there weren’t enough accessible areas on the train cars themselves. We were able to deliver our wishlist, and hope to continue the conversation. I believe he will continue to listen to people with disabilities

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