We had a teensy eensy weensy little billing error last night… my first clue something was up when I saw this morning’s daily billing report (so far): $7.5M. It turns out due to my excessively fat fingers, nearly every one of our customers has been seriously over-billed in the last 12 hours.

should you joke or not when you screw up big time? the jury is out in the comments

• Uncategorized