Walking barefoot over a cobblestone path is possible, and no step in particular will injure your feet. But the overall experience isn’t nice. It’s the same when a website has minor usability problems piling up: none of the issues taken on its own is disastrous at all, but taken together, the site ends up being a slightly bad experience. I wanted to take a minute to illustrate such a collection of minor usability issues with the new Live.com, Microsoft’s search effort. All in all shows that the Live.com team doesn’t have people with a 100% focus on usability.

why microsoft will continue to inhale the exhaust of their competent competitors as it watches them pull away, and take their remaining market share.

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