“JP has set up a stringent approach to filtering his email. He throws all email where he is CC’d directly into the trash. Basically, he only reads email directed to him, alone. Of course, for this to have any influence on people’s behavior, he has to loudly and regularly let others know that he is doing this. More interestingly, he has opened access to his email to his staff. By treating his email as an open forum, he has found that his associates are more involved in his interactions with others. He has found that they can use this — particularly his sent mail — is a great learning opportunity.” So much of working online involves deciding what’s public and what’s private. Rangaswami has turned this around, at least for his work (I assume he still has a private email account he doesn’t share). Although this is analogous to making email like forums and wikis, the key difference is that you are using email as the entry point. It’s not a separate wiki/forum site.

making work mail public and getting rid of the cc games would remove so much politics

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