“consumerization” was obvious years ago when you would use your private IT resources to get shit done because the lumbering IT department could not.

Few people would disagree that traditional enterprise IT is complicated. And expensive. And unnecessarily complex. Sure, it tries to solve complex problems. But is that always the most effective thing to do? Maybe it would be more rational to first solve the simpler problems in a more cost-effective and user-friendly way. Of course, IT professionals are perfectionists. But they tend to optimize the wrong dimensions. Consumers behave differently, because they are willing to forgo functional perfection in exchange for simplicity and cost-effectiveness.

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