The hospital of the future is here today, but it’s not in the US; it’s not even in Europe–it’s in Thailand. Bumrungrad Hospital in Bangkok is an all-digital hospital, with one giant database containing everything from patients’ billing to medical history to digital images of their X-rays instead of film.

i have been to bumrungrad in 2001 when i was bitten by a stray dog in a back street in bangkok. it took them 3 minutes to get my personal data and my credit card info, and off i was to see a doctor.
when i worked in thailand, i found that most thai businesses were reluctant to use IT because their human resources were so cheap that it didn’t make sense to replace manual labor with IT. institutions like bumrungrad lead the way: what do you get if you combine cutting-edge IT with low staffing costs? lots of new innovative services, that is.

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