cms lessons from the best of the intranet

This year’s winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent 3 years between redesigns, and 1 year on the redesign itself.

conclusions:

  • move from top-down publishing to bottom-up: more weblog, aggregation technology, xml fragment support, xlink leverage
  • reduce email load, make it easy to use intranet as part of PIM
  • provide rss feeds for workflow to do lists
  • enable trackbacks on any content type

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