HYPERTEXT: from Text to Expertext outlines many of the concepts i have been thinking about in the evolution of cms. developing and greatly extending on the rather vague ideas of hypertext, it starts with small document collections and quickly goes over to massive collections.

To facilitate the handling of massive document collections, institutions collect and provide access to the documents. A Macrotext system may store 10s of millions of documents and principally supports search. After a document is found, browsing or reading is performed on paper or with a Microtext system. Human-human, as well as human-computer communication, must be supported by a Grouptext system rather than by a Macrotext system.

it then goes beyond content towards issues of metadata and expert knowledge.

The major problem with microtext, macrotext, and grouptext is that in dealing with text that contains many links people become disoriented. Expert guidance in the form of Expertext may lessen the disorientation. Instilling life into document systems, by adding procedures which will respond to different users in different ways, one has a greater chance of creating documents which will succeed in influencing others. The combination of expert system and hypertext system features increases the utility of each system.

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